This list includes Windows XP, Vista, and 7.
Running them is unsafe and we recommend users install a supported version as soon as possible. These operating systems and various softwares are no longer receiving security patches.
Software that is EOL has lost all support from the developer and therefore all consumer communities as well. We do not provide support for EOL (end of life) software. Doing so might resolve in a ban.Īny other posts/comments that violates or breaks terms and agreements. We do not support users that violates other's privacy or breaks terms and agreements.
Doing so will cause you to be permanently banned from /r/TechSupport.Ĩ: No Violating privacy of others or terms/agreements. Private messages and other services are unsafe as they cannot be monitored. No posts about jobs (tech support related or not) or technology in general, such as "I have an interview, help me." or "I want a product that can do XYZ." or "How does the internet work?"ħ: No Private Messages or Moving to Another ServiceĪny and all communication not kept public and is moved away from the subreddit or Discord/IRC channel is prohibited.ĭo not suggest or ask to move to another service or to private message.
If you want anything added please message the mods and we will consider it. Recommending products not in the whitelist might result in your comment or post being removed and a ban imposed. Recommending a hardware/software solution as a comment to a post is acceptable. We do not allow posts asking for recommendations on hardware/software or recommendations comparing two or more hardware/software. We are not a recommendation or advertisement subreddit. Please do not take advantage of the community.
This community is "free" as it is full of volunteers. No Amazon gift voucher or PayPal transfer. No offering of reward/compensation for solutions. Issues with account lockout on any of the above platforms (and all others)
Google, Apple, Microsoft, Instagram, Facebook or any other account Password Only support for the related account can help you. Do not message us asking us to make an exception. We cannot assist with password or account issues. Please make your title and contents descriptive. Posts with "Help" or non-descriptive titles. Posts with an empty body, only a link in the body, title copied into the body, and/or lack of information in the body Submissions consisting of the following are considered incomplete and will be removed: Please read our new rules page for more in-depth rules. Please do not submit the same issue more than once within 24 hours. Do everything you can to reduce the effort of the wonderful folks offering to help you.Īfter solving your problem, please mark it as solved by clicking 'flair' and confirming the 'solved' tag. State everything you have tried and all the guides/tutorials/sites you have followed as well as why they were unsuccessful. Try to research your issue before posting, don't be vague. The subreddit is only for support with tech issues. Please include your system specs, such as Windows/Linux/Mac version/build, model numbers, troubleshooting steps, symptoms, etc.
Live Chat ~Enter Discord~ Submission Guidelines We will then arrange an exchange or refund as soon as possible, once the return has been processed as per the above returns policy.Check out our Knowledge Base, all guides are compiled by our Trusted Techs. If you receive a damaged product please call us as soon as possible on 08 to inform us about this issue. We want you to be absolutely satisfied with your Blackmore IT product and would recommend that, where practicable, you unpack and check it for any transit damage as soon as your product arrives. However, in all cases we do reserve the right to inspect the product and verify the fault, if you would like to discuss this further please call us on 08, alternatively follow the returns policy above. We sincerely apologise if your product develops a fault within its warranty period, and if the fault occurs within 30 days of purchase (or delivery) we will always offer you an exchange or refund. If you need to return your purchase from us, whether you bought it online or over the phone, the product can be returned for a full refund within 21 days of delivery as long as it's still in its original, unopened anti static (a silver coloured bag or pink bubble material) packaging. Please print this return documentation by clicking here and ensure you include this documentation with a copy of your proof of purchase within the return. We understand that occasionally products may need to be returned to us, but we are here to help make the process easier.įor all returns to Blackmore IT you will need to complete a return merchandise authorisation (RMA) form in order for us to process your refund or replacement during the product's warranty period.